The technology known as SMART Booking is used to book work schedules online. On both the Web and Mobile platforms, customers can book meetings, work schedules, or previous transactions using this new form.
This service helps businesses to separate pre-booked and unscheduled customers so that the work can be quickly and conveniently transacted according to the scheduled appointment, thereby increasing customer satisfaction for business services.
After the customer uses the SMART Booking online booking application, the system will send back information via Email & SMS about the booked schedule including:
- Online booking code
- Personal information
Booking information is also sent to the business’s support department, connecting with related departments for quick and easy work.
Smart Booking solution is built with the goal of an application that can target multiple platforms: Web, IOS, Android… Therefore, the application can maximize the ability to reach the business’s customers, contributing to no small part in ROI growth.
Businesses can quickly schedule guests using the appointment management and transaction booking features of SMART Booking: Choose the time, wait staff, and kind of service that guests prefer, and try to avoid overlap and being late.
SMART Booking is part of Smart Digital Branch developed by Hyperlogy. Therefore, Smart Booking – Web and mobile app booking solution – can be integrated with applications such as Smart Queue, Smart eKYC, Smart Form... to integrate and link together to complete digital transformation. in customer service and management.
Hyperlogy has implemented a scalable system that can handle millions of transactions based on the infrastructure of businesses, banks, or public administration. The system handles 70,000 transactions per day.
SMART Booking is confident in its ability to provide customers with the following advantages because of its implementation experience:
Easy to use
The software is developed on many platforms, can schedule and work quickly, just a phone connected to the Internet.
Automatic information
The application will send the booking code to customers and businesses in the correct manner and without delay after an appointment has been booked.
Increase Conversion Rate
Without wasting time and complicated paperwork, the SMART Booking system helps businesses increase conversion rates and customer satisfaction.
Process Improvement
The solution reduces the amount of time spent on manual management and enables businesses to adapt their appointment booking strategy to meet business demands.
Enhance performance
Human processes are replaced by automated scheduling applications, allowing employees more time and increased productivity.
Increase Success
Arrangements in the wake of setting up for Savvy Booking will be constantly advised and reminded to clients, assisting with lessening the gamble of arrangement undoing and timetable burst.
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Hyperlogy deployed SMART eKYC solution for Phu Hung Securities
February 23, 2021
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