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Revolutionizing Telecommunications: Viettel Telecom and Hyperlogy Kick Off an Advanced Telco Self Service Kiosk System

We are excited to announce the joint initiative between Viettel Telecom and Hyperlogy Corporation, introducing the groundbreaking project to develop an advanced Telco Self Service Kiosk system. Held at Viettel Telecom’s headquarters in Hanoi, this project kick-off session sets the stage for transforming the information telecommunication services experience through self-service kiosks. The Smart Telco Kiosk

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Hyperlogy successfully deploys Kiosk Smart Self Service for HDBank

For the fourth quarter of 2020, Hyperlogy coordinated with VTS to introduce Smart Self Service, a typical Hyperlogy-developed solution, which was effectively deployed at Ho Chi Minh City Development Joint Stock Commercial Bank (HDBank). In the context of the forth industrial revolution affecting all facets of the economy, customers tend to gradually shift from face-to-face interaction

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Bank’s services better meet customer’s needs thanks to Digital Self-Service

Bank’s services better meet customer needs thanks to Digital Self-Service Currently, many technology solutions have been strongly applied by banks. This brings customers’ expectations, wants to experience service from the bank. On the other hand, the constantly changing legal environment shows many limitations of ineffective old processes, has created new forms of competition in the

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The special feature of BAOVIET Bank’s Smart RM system is its upgraded version that integrates a Loan Origination System (LOS), which helps reduce the bank’s costs by 15-30%, saves up to 30% of time, and improves efficiency by up to 40%.

Director Ngo Duc Anh

Director of Electronic Banking Card Center, BAOVIET Bank

Smart Form contributes to lowering the average transaction time to 5-7 minutes per transaction, assists ABBank attract more than 368,000 new customers, cutting down operating expenses by 300 billion VND annually, and increasing the revenue by more than 10 billion VND in service fees.

CEO Le Hai

General Manager, An Binh Commercial Joint Stock Bank

We use Smart Form of Hyperlogy as an unified platform for all online systems as well as teller’s ones at all branches. Then all customer data is centralized into a single database. This unified data system helps us to access and understand every aspect of our customers, bringing high efficiency.

CIO Tran Viet Thang

Member of Management Board - Director of Banking Technology Division, An Binh Commercial Joint Stock Bank (ABBank)

In 2018, Military Bank had 2.6 million active accounts, 1 million more than the previous year. Revenue from MB’s branches increased 40% as digitization helps to make business decisions quickly. In 2018, MB’s processing speed and credit offering to individual customers decreased by 40%, decreased by 24% for SMEs compared to 2017.

Vice Chairman – CEO Luu Trung Thai

Vice Chairman - CEO, Military Commercial Joint Stock Bank (MB)

By adopting iHCM cloud in our organization, we reduce data processing time up to 80% and improve productivity by 30% in three consecutive quarters. iHCM is an effective performance management software for IEIT.

Assoc. Prof – Dr.Sc Nguyen Van Minh

Director, IEIT Institute, Foreign Trade University

self service

Revolutionizing Telecommunications: Viettel Telecom and Hyperlogy Kick Off an Advanced Telco Self Service Kiosk System

Hyperlogy successfully deploys Kiosk Smart Self Service for HDBank

Bank’s services better meet customer’s needs thanks to Digital Self-Service

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