In the context of the COVID-19 pandemic, social dislocation changed the habits of many people, activities gradually shifted from offline to online in all areas, and this also happened in the stock industry.
Understanding the needs of investors who want to open and verify accounts online, recently, Viet Dragon Securities Corporation (RONG VIET Securities) has coopertate with Hyperlogy in implementing the project “Applying EKYC – Electronic customer identification solution in order to improve customer’s experience in opening new securities accounts”.
Instead of going directly to the transaction offices, investors can open accounts, perform online verification procedures at home or anywhere, very quickly, convenient, safe, save time and cost via mobile application. To do this, Hyperlogy has developed the eKYC Solution based on modern technologies:
eKYC – The solution that brings the most practical benefits to Rong Viet Securities
– Approaching many new customers, even in places where the company has not yet set up branches and transaction offices, customers are young investors who want and have an early sense of investment;
– Automate customer service process;
– Save time, bring convenience in the process of opening accounts for investors;
– Bring superior experience to customers.
Advantage when choosing Hyperlogy as the deployment unit of eKYC Solution
The solution is based on SMART eKYC PLATFORM with the following characteristics:
– Hyperlogy’s team of experts always monitor, catch up with and master the most modern technologies in the world today such as: Artificial Intelligence / Machine Learning / Deep Learning, Biometrics (Face, Fingerprint, …), Image Processing (OpenCV – Computer Vision), Electronic Design / Embedded Software Programming (IoT), Big Data / Business Intelligence / Data Warehouse / Data Analytics, Cloud Computing, DevOps (Kubernetes – K8S, Ansible), CI / CD,…;
– Extensive experience in implementing technology solutions for large financial institutions and banks with strict requirements on processes, high rigidity and security such as Military Commercial Joint Stock Bank (MB), An Binh Commercial Joint Stock Bank (ABBANK), Bao Viet Commercial Joint Stock Bank, Saigon – Hanoi Commercial Joint Stock Bank (SHB);
– APIs available for integration with stock company applications, for quick integration.
– Support multi-platform such as mobile (iOS / Android), Web, Desktop, Kiosk,….
– Ready to integrate Video Conferencing when needed, helping customers connect directly with staff at the center (Remote Agent).
With the above advantages, Hyperlogy believes that the eKYC solution we bring to Rong Viet Securities will mark an important development on the roadmap to digitize the customer service process at the company, as well as ready to serve. large-scale investors.