Managed service

We understand that, IT nowadays, not only plays a role as business support, but also changes the way enterprises conduct their business. A good IT system helps the enterprise streamline its management and enhance its competitive advantage.

Hyperlogy applies ISO 27001 and ITIL framework for our service management processes. With teams of experienced experts, we surely will bring a high quality and satisfied customer service, and as a result, a better IT system.

Our services include:

Oracle Database advanced service

Database is the most important component and mentioned as the heart of every information in an enterprise or organization. It stores and provides data for applications for that business is deployed. Keeping database operation safe, highly available and effective plays important role in information security strategy of the enterprise, especially for big database with important data.

Hyperlogy is an Oracle Gold partner with more than 10 years in database consulting, implementation and support for large enterprises in Telco, banking and insurance. We successfully handled a wide range of databases including critical, important, big volume (dozen of Terabyte) and a variety of platforms.

Our database team understands deeply the operation of Oracle databases. We have achieved a lot of certificates and knowlegde of Oracle Exadata , Oracle RAC, Oracle Performance Tuning, Oracle Security, Oracle GoldenGate, Oracle DataGuard, Oracle Stream, Oracle Advanced Security, Oracle Backup & Recovery, Oracle Performance Tuning, Oracle Active DataGuard, Oracle Sun Cluster, Oracle HA, Oracle DR, PL/SQL Optimization and Tuning, Oracle Database Link, Oracle Audit, Oracle Enterprise Manager Cloud Control, Oracle Data Masking, Oracle Database Vault, Oracle Database Encryption, Oracle Secure Backup, Oracle RMAN, Oracle Label Security, Oracle Virtual Private Database,.…

In order to keep your database safe, reliable, high availability and better performance, let us take care of your database. Our customers find us the reliable partner.

Database service packages that Hyperlogy provides include:

Please click here to download our database leaflet.

Application and IT infrastructure service

We have experience in information technology, with high quality staffs and managed services, we bring customer comfort and satisfaction of service quality. Hyperlogy offers managed services to monitor and manage your IT infrastructure, so you can focus on what matters most – your business. Our services include:

  1. Application administration & comprehensive IT services: Providing technical talent and best practices for improved efficiency and overall better performance of their applications because our application, database and infrastructure administration teams are located together within our facilities. Unlike independent consultants, Hyperlogy’s experienced technicians work collaboratively in an environment optimized to make use of each expert within our company, providing a number of benefits.
  2. Backup & Disaster Recovery: Ensure mission-critical information systems are always available.
  3. Network Support: Network systems engineers take the time to fully understand the complexities of your business. Your network is critical to your business, but monitoring and managing its components such as firewalls, routers, switches and load balancers can be time consuming and often times not the most effective utilization of IT resources. As such, many organizations have come to realize that keeping on top of their network infrastructure can be better handled by a third party provider.
  4. Security & Compliance: Address your unique security risks and develop a plan to defend your network. Confidentiality, Integrity and Availability are a model designed to guide policies for information security within an organization. How comfortable companies feel about their security capabilities will determine their degree of engagement, what kind of information they will share, and what services they will contract from a managed services provider. Trust has always been a factor between organizations and is especially important when discussing security and compliance.
  5. Server, Storage & Virtualization Infrastructure: Optimizing your server infrastructure to run your business smoothly, we also help customers to be flexible, accessible, affordable and secure way to store data.

Please click here to download our solutions leaflet.