Many businesses around the world have focused on operating smart kiosk devices to give customers more ways to experience products and services as they diversify service delivery channels, instead of constantly standing in line or waiting for tellers at transaction points or branches.
The smart kiosks known as Smart ID, Smart ID Desktop and Smart ID Lite feature an integrated industrial computer with a touch screen, smart card reader, QR code, and fingerprint recognition. Kiosk devices can be found at transaction points all over the country. These devices help customers manually enter information into the system, and the system automatically connects to specialized systems to save customers and tellers time. time for the transaction.
Utilize outstanding features to identify and authenticate users’ identities quickly and precisely, assisting banks and other financial institutions in early customer identification:
- Peel off identity documents – Smart OCR (optical character recognition);
- Biometric identification – Smart Bio (by face, fingerprint);
- The People’s Identity Card/Citizen Identification Card’s text, photo, and fingerprint information will be extracted, automatically filled out on electronic forms, and the system will compare the information to the person’s face. the individual’s fingerprint as they enter the transaction;
- Read chip card, contactless, QR code;
- Centralized management and upgrade;
Customers can take advantage of a wide range of services offered by Smart ID kiosks situated at branches and transaction points, including the following:
- Smart eKYC electronic customer identification helps to match and accurately identify customer identities;
- Early identification of customers, saving transaction time;
- Obtain a bank card and an account;
- Register to use services right on Smart ID device;
- Payment and card reading;
- Online money transfer transactions;
- Integrate with cash payment module to help customers withdraw or top up cash;
Smart ID Lite is a more compact kiosk version of Smart ID. Smart ID Lite has a slimmer appearance due to its simplified interface design, but it is still equipped with powerful technology to assist customers in self-verifying their identity, filling out the Smart Form, and analyzing information. Smart Queue solution that is incorporated into the customer early identification kiosk facilitates queue flow for customers.
An electronic customer identification device, placed on the desktop, is becoming crucial in enhancing transaction experiences at bank counters. Designed with modern technology, this device automatically recognizes and accurately identifies customers through facial recognition or personal information. Customers can conveniently and safely carry out transactions without the need for additional authentication methods. This not only enhances security but also optimizes transaction time, reduces wait times, and creates a flexible and convenient customer experience.
Customers use Smart ID, Smart ID Lite, and Smart ID Desktop smart kiosks with an integrated Smart Self Service solution. They don’t have to wait or come into direct contact with tellers, which keeps them safe. for customers, particularly in light of society’s requirement for human-to-human distance during epidemics.
The early Smart ID / Through many upgrades and improvements, Smart ID, Smart ID Lite, and Smart ID Desktop customer early identification devices bring the best and smoothest experiences to customers when using.
The compact and contemporary design of Smart ID, Smart ID Lite, and Smart ID Desktop contributes to an improved shopping experience and impresses customers by creating a youthful, technologically advanced environment office for transactions or bank branch
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Hyperlogy deployed SMART eKYC solution for Phu Hung Securities
February 23, 2021
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