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KPI Management software architecture for banks
For many years now most banks have applied a part of the KPI system, but in reality, it still have many problems in the implementation process. Let’s Hyperlogy show you the solution to this problem in the following article. Characteristics of the banking industry Large number of employees, many departments / branches, positions, and KPIsThe
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Digital Banking Transformation: Technology change business model, increase revenue and improve customer experience
The banking industry faces challenges in 2020. COVID-19 and unfavorable factors like floods and natural disasters have caused significant instability and high volatility in the banking system as a whole. However, the banking industry has been able to “turn risks into opportunities” and overcome obstacles thanks to digital transformation policies.
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BAOVIET Bank has successfully launched the new website
The General Director of Bao Viet Group, the Board of Directors, and Hyperlogy representatives witnessed the official launch of the new BAOVIET Bank website on December 2, 2020. The user experience for customers is enhanced by the new version of the website’s interface, distinctive brand colors, outstanding utilities, and cutting-edge technology.
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SMART FORM – Technology solution boost upselling in the banking industry
To increase the density of transactions of a specific customer, one of the most important things that banks need to pay attention to is improving the quality of customer service. When customers are more satisfied with the bank, they will transact more often. Hence, outstanding customer service is a must for developing sustainable relationships and
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The Project “Putting a new shirt” for BAOVIET BANK’s Internet Banking was successfully launched by Hyperlogy
Becoming the leading digital bank – the goal of many domestic commercial banks Almost all domestic commercial banks want to be the best digital bank, and digital banking has been their primary development focus over the years. 94% of banks have initially implemented or have been researching and building digital transformation strategies; of which, 59% of
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SMART FORM solution honorably received Sao Khue Award 2020
On May 15, Vietnam Software and IT Services Association (VINASA) held the annual Sao Khue Awards Ceremony with the sponsorship of the Ministry of Information and Communications. The event participants include Mr. Phan Xuan Dung – a member of the Central Committee of the Communist Party of Viet Nam, a member of the Standing Committee
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Smart eKYC’s video call – An effective digital onboarding tool for banks
The COVID-19 pandemic has turned the lives of people all over the world upside down. Everyone is recommended to stay at home, face-to-face activities are minimized, leading consumption habits as well as living habits have many changes, the need to open an account online, etc. has increased dramatically in the past few weeks. This is
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Mobile eKYC – Biometric application to optimize user experience in Online customers identification
According to data shared by Mr. Pham Tien Dung, Director General of Payment Department (State Bank), recently at the Fintech Vietnam Forum (FVF) on November 8, 43 million Vietnamese people over age 15 have a bank account. In the next 10 years, Generation Z (born after 1995) will account for 40% of the population and
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At ABBANK, the project titled “Deploying SMART Booking Service” was successfully launched by Hyperlogy
Following the SMART FORM project that was deployed in 2018, on June 10, 2019, Hyperlogy successfully go-live the solution “Online registration”, also known as SMART Booking at An Binh Commercial Join Stock Bank (ABBANK). One of the objectives that the Board of Directors of ABBANK emphasized when working with the SMART eKYC Project of Hyperlogy
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Bank’s services better meet customer’s needs thanks to Digital Self-Service
Bank’s services better meet customer needs thanks to Digital Self-Service Currently, many technology solutions have been strongly applied by banks. This brings customers’ expectations, wants to experience service from the bank. On the other hand, the constantly changing legal environment shows many limitations of ineffective old processes, has created new forms of competition in the
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With Hyperlogy’s SMART FORM solution, An Binh Commercial Join Stock Bank (ABBANK) encourages investment in new technology
An Binh Commercial Joint Stock Bank (ABBANK), which was established in 1993 and has been in business for 25 years, is regarded as one of the banks that has experienced steady growth. ABBank wants to stand out in the financial market as a community-friendly bank by expanding with a focus on retail banking. In addition
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eKYC – An essential service platform for the current digital banking development in Vietnam
Banks around the world have switched to eKYC Know Your Customer (KYC) is a mandatory requirement for credit institutions when customers open a new bank account. Along with the development of technology and to simplify procedures, cut out paperwork, and facilitate for customers, now banks in many countries with the approval of the competent authorities,
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