Becoming the leading digital bank – the goal of many domestic commercial banks
Almost all domestic commercial banks want to be the best digital bank, and digital banking has been their primary development focus over the years.
94% of banks have initially implemented or have been researching and building digital transformation strategies; of which, 59% of banks have already started implementing digital transformation in practice. (According to a research of State Bank)
Mr. Pham Tien Dung, Director General of the Payment Department (State Bank of Vietnam) also affirmed that digital transformation in the financial and banking sector in Vietnam is inevitable, helping the banking industry overcome the challenges of the digital age, because nowadays Technology is being applied in all aspects of life.
According to a recent analysis by The Asian Banker, by 2020, banks will continue to pursue and launch new versions of digital banking, this will lead to a change in their operational structure.
Hyperlogy golive successfully “new shirt” for Internet Banking of BAOVIET BANK
With the desire to accompany the banking industry in the digital transformation process, recently, on August 30, 2020, Hyperlogy officially go-live successfully the system of Internet Banking for Bao Viet Bank at the website: https://ebank.baovietbank.vn/ with a modern, friendly interface and many utilities, enhancing customer experience.
The “new shirt” of Internet Banking promises to provide users with an extremely interesting experience in appearance in addition to being convenient, simple, and easy to manipulate with careful investment in the interface and the main colors of green and yellow, ensuring the elements of BAOVIET Bank’s brand identity.
Advantages of the new interface:
- Standardization of basic trading features.
- Smart navigation with fast convenient functions: transfer, bill payment, insurance payment, EZ-Saving … help customers easily track, manage accounts and make transactions anytime, everywhere.
- Additional features of suggesting amount and save transaction templates, save transaction time and increase the value of experience for users.
- New interface is intuitive, presented scientifically and friendly, customers can easily make transactions simply and quickly in just a few minutes from a computer connected to the Internet. Foreign customers can also easily use BAOVIET Bank’s services due to Vietnamese – English bilingual support of this new version.
On the bank side, the representative of BAOVIET Bank said: “Optimizing benefits, improving customer experience in parallel with information security is the main goals that BAOVIET Bank aims to when implementing the project of changing Internet Banking interface. We have been and will continue to upgrade and develop the network infrastructure, expand the transmission line to meet the requirements of speed and capacity, ensuring the best service quality for customers ”.
The implementation took place during the outbreak of the Covid pandemic, but that did not affect the progress of the project, with experience in deploying technology solutions for the banking sector, Hyperlogy did go-live successfully and received positive feedback from BAOVIET Bank’s customers.
Ms. Nguyen Ngoc Huong – The owner of a garment manufacturing business in Hanoi, a loyal customer of BAOVIET Bank said: “I am very happy to be one of the first BAOVIET Bank customers invited to experience new version of Internet Banking of the bank. New visual interface and more convenience in manipulation help me significantly save on trading time. What is better than just sitting at home, I can still perform all banking transactions in a moment!”.
In order to successfully build the Internet Banking system, first of all, thanks to the cooperation, support and direct direction from representatives of BAOVIET Bank: Project Director: Mr. Ngo Cong Nghia – CIO, Deputy Project Director: Mr. Ngo Duc Anh – Director of Card Center and Digital Bank as well as the related departments, secondly, the members of the Hyperlogy project team have done their best for the importance and security of the project. In the near future, Hyperlogy hopes to continue accompanying BAOVIET Bank in the digitization process.
Prior to this, Hyperlogy had implemented the SMART FORM solution for all MB branches beginning in May 2017; In September 2018, the next one is An Binh Commercial Joint Stock Bank (ABBANK).
On June 10, 2019, Hyperlogy successfully launched ABBANK’s online transaction registration service, the SMART Booking solution.