On May 15, Vietnam Software and IT Services Association (VINASA) held the annual Sao Khue Awards Ceremony with the sponsorship of the Ministry of Information and Communications. The event participants include Mr. Phan Xuan Dung – a member of the Central Committee of the Communist Party of Viet Nam, a member of the Standing Committee of the National Assembly, chairman of the National Assembly Committee for Science Technology and Environment; Mr. Nguyen The Ky – a member of the Central Committee of the Communist Party of Viet Nam, General Director of Voice of Vietnam; Mr. Pham Tan Cong – Deputy Secretary of Party Committee of Central Business Division; Mr. Phan Tam – Deputy Minister of Information and Communication; Mr. Tran Van Tung – Deputy Minister of Science and Technology.
The first time Sao Khue Award was held and voted was in 2003. Over the past 17 years, this award has received the attention and participation of almost all IT enterprises all over the country. Sao Khue Award has been accompanied by the growth of VINASA and the software and IT services industry in Vietnam.
Passing many rigorous rounds of appraisal, more than 100 excellent products and services from hundreds of nominees, achieved Sao Khue Award in 2020. In which, SMART FORM solution belonging to the SMART DIGITAL BANK ecosystem, built and developed by Hyperlogy, was honored as an excellent product, winning “The Sao Khue Award 2020” in the fields of banking, finance, and accounting.
SMART DIGITAL BANK is a multi-channel digital banking ecosystem that enables the bank to perform digital transformation quickly based on a product toolkit to optimize processes, improve the journey of new customers, and improve customer experience. The ecosystem is applying advanced technologies such as the application of Artificial Intelligence (AI) that dissects identification information, biometric identification, and analysis and releases automatic recommendations for at-the-counter transactions. SMART FORM is a core component of the ecosystem operated as the central software for the teller to support all multi-channel transactions inside and outside the counter including consultants, customers at counters, Internet customers, customers at automatic transaction counters (auto bank, self-service) as well as customers through sales channels of third parties.
SMART FORM has been deployed throughout the Bank at Military Commercial Bank (MB), An Binh Commercial Joint Stock Bank (ABBANK), and Saigon Hanoi Commercial Joint Stock Bank (SHB). SMART FORM helped these banks reduce the average transaction time from 35 minutes to 5 minutes, freeing traders from cumbersome procedures, and making them become service consultants. In addition, SMART FORM also helps increase profits for banks through combo selling, cross-sell, up-sell, batch sales, 360-degree customer identification, reduce printing & training costs, and many other benefits.