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KPI Management software architecture for banks
For many years now most banks have applied a part of the KPI system, but in reality, it still have many problems in the implementation process. Let’s Hyperlogy show you the solution to this problem in the following article. Characteristics of the banking industry Large number of employees, many departments / branches, positions, and KPIsThe
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Digital Banking Transformation: Technology change business model, increase revenue and improve customer experience
The banking industry faces challenges in 2020. COVID-19 and unfavorable factors like floods and natural disasters have caused significant instability and high volatility in the banking system as a whole. However, the banking industry has been able to “turn risks into opportunities” and overcome obstacles thanks to digital transformation policies.
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SMART FORM – Technology solution boost upselling in the banking industry
To increase the density of transactions of a specific customer, one of the most important things that banks need to pay attention to is improving the quality of customer service. When customers are more satisfied with the bank, they will transact more often. Hence, outstanding customer service is a must for developing sustainable relationships and
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Application of Liveness Detection Technology – Active or Passive?
What is Liveness Detection? Face Biometric is rapidly being adopted by customers and organizations as a convenient way to verify identity. The technology feature works by comparing a user’s facial features to a registered biometric sample for identity verification. Although it can replace traditional security methods such as answering “secret” questions and entering PIN codes,
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SMART FORM solution honorably received Sao Khue Award 2020
On May 15, Vietnam Software and IT Services Association (VINASA) held the annual Sao Khue Awards Ceremony with the sponsorship of the Ministry of Information and Communications. The event participants include Mr. Phan Xuan Dung – a member of the Central Committee of the Communist Party of Viet Nam, a member of the Standing Committee
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Smart eKYC’s video call – An effective digital onboarding tool for banks
The COVID-19 pandemic has turned the lives of people all over the world upside down. Everyone is recommended to stay at home, face-to-face activities are minimized, leading consumption habits as well as living habits have many changes, the need to open an account online, etc. has increased dramatically in the past few weeks. This is
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Mobile eKYC – Biometric application to optimize user experience in Online customers identification
According to data shared by Mr. Pham Tien Dung, Director General of Payment Department (State Bank), recently at the Fintech Vietnam Forum (FVF) on November 8, 43 million Vietnamese people over age 15 have a bank account. In the next 10 years, Generation Z (born after 1995) will account for 40% of the population and
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Hyperlogy applies Microservices & Kubernetes to improve the quality of products & services
Microservices – to simplify complexity Microservices are currently interested in the technology world with many articles, blogs, discussions, media, and seminars. Many corporations like Amazon, eBay, Netflix have solved the problem of monolithic applications with their Microservices architecture. The foundation of the Microservices architecture is a system, which is a combination of many small and
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Public Cloud HyperPortal – Solution for cloud service providers
Up to now, cloud computing is applied more strongly than ever before, becoming one of the driving forces for the development of information technology, greatly affecting many areas of social life, business activities. Stemming from the actual needs of organizations/enterprises, and based on available technology, Hyperlogy has researched and developed HYPERPORTAL SOLUTIONS to help service
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At ABBANK, the project titled “Deploying SMART Booking Service” was successfully launched by Hyperlogy
Following the SMART FORM project that was deployed in 2018, on June 10, 2019, Hyperlogy successfully go-live the solution “Online registration”, also known as SMART Booking at An Binh Commercial Join Stock Bank (ABBANK). One of the objectives that the Board of Directors of ABBANK emphasized when working with the SMART eKYC Project of Hyperlogy
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Mobile eKYC – A product helping banks “electronic Know Your Customer” by Biometrics
In recent years, the development of Biometric authentication in the banking sector is no longer unfamiliar, due to the proliferation of high-quality smartphones and cameras. Banks are actively using this new technology to identify customers in order to prevent the fraud more effectively and bring new experiences to customers. For example, there are fingerprint scanner
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SMART eKYC – Breakthrough solution helping banks “electronic Know Your Customer” at the counter
In parallel with the Block-chain solutions, P2P Lending solutions, etc., Online Customer Identification (called “eKYC”) is becoming an indispensable growing trend in the digital age when the digital economy becomes more and more apparent. Currently, a lot of Vietnam commercial banks have requested the State Bank of Vietnam to allow applying eKYC (Electronic Know Your
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