Business Intelligence
Business Intelligence (BI) is a set of processes, technologies, and tools that enable organizations to collect, store, access, and analyze data to make relevant and effective decisions in their operations. business.
Hyperlogy’s BI solution provides leaders with revenue, profit, supply, customer and more business information to effectively support the management and growth of the business.
The application of BI in the organization brings a lot of benefits to help make decisions and improve work efficiency, including:
- Make decisions based on accurate and up-to-date data.
- Improved visibility makes it easier to identify trends, inefficiencies, and areas for improvement.
- Better planning and forecasting by providing the organization with historical data and insights
- Increase work productivity by using automated processes
- Enhanced collaboration makes it easier for teams to collaborate and work together more effectively.
- Gain a competitive edge by making informed decisions, reacting quickly to market changes
- Improve customer satisfaction through informed decision making about products and services offered
Business intelligence is becoming a new trend with the development of technology and the needs of enterprises in data management and analysis. Some of the new trends in BI usage include:
- Artificial Intelligence: AI is being increasingly integrated into BI to provide enhanced analytics and prediction capabilities.
- Cloud-based BI: Cloud-based BI solutions are becoming more popular due to their scalability, cost savings, and ease of use.
- Self-service BI: The trend towards self-service BI, enabling users to access, analyze, and visualize data is growing and expanding.
- Data visualization: Data visualization is becoming increasingly important in BI, as it helps to make complex data more accessible and understandable to a wider audience.
In the banking sector, BI can be used in many ways to drive business growth, improve operational efficiency and improve customer satisfaction such as:
- Customer Analytics: Helps to better understand customer behavior, preferences, and spending patterns. Through this, it is possible to personalize the customer experience, cross-sell products, and improve customer retention.
- Risk management: BI can be used to monitor risk exposure, assess customer creditworthiness, and assess potential losses from bad debts.
- Fraud Detection: This helps banks identify potential instances of fraud by analyzing transactions for suspicious patterns and anomalies.
- Performance Monitoring: Includes performance monitoring of different business units, branches, and products that help banks make informed decisions about where to allocate resources and how to improve performance.
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Hyperlogy deployed SMART eKYC solution for Phu Hung Securities
February 23, 2021
The special feature of BAOVIET Bank’s Smart RM system is its upgraded version that integrates a Loan Origination System (LOS), which helps reduce the bank’s costs by 15-30%, saves up to 30% of time, and improves efficiency by up to 40%.
Smart Form contributes to lowering the average transaction time to 5-7 minutes per transaction, assists ABBank attract more than 368,000 new customers, cutting down operating expenses by 300 billion VND annually, and increasing the revenue by more than 10 billion VND in service fees.
We use Smart Form of Hyperlogy as an unified platform for all online systems as well as teller’s ones at all branches. Then all customer data is centralized into a single database. This unified data system helps us to access and understand every aspect of our customers, bringing high efficiency.
In 2018, Military Bank had 2.6 million active accounts, 1 million more than the previous year. Revenue from MB’s branches increased 40% as digitization helps to make business decisions quickly. In 2018, MB’s processing speed and credit offering to individual customers decreased by 40%, decreased by 24% for SMEs compared to 2017.
By adopting iHCM cloud in our organization, we reduce data processing time up to 80% and improve productivity by 30% in three consecutive quarters. iHCM is an effective performance management software for IEIT.
