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Mobile eKYC – Biometric application to optimize user experience in Online customers identification

According to data shared by Mr. Pham Tien Dung, Director General of Payment Department (State Bank), recently at the Fintech Vietnam Forum (FVF) on November 8, 43 million Vietnamese people over age 15 have a bank account. In the next 10 years, Generation Z (born after 1995) will account for 40% of the population and

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The special feature of BAOVIET Bank’s Smart RM system is its upgraded version that integrates a Loan Origination System (LOS), which helps reduce the bank’s costs by 15-30%, saves up to 30% of time, and improves efficiency by up to 40%.

Director Ngo Duc Anh

Director of Electronic Banking Card Center, BAOVIET Bank

Smart Form contributes to lowering the average transaction time to 5-7 minutes per transaction, assists ABBank attract more than 368,000 new customers, cutting down operating expenses by 300 billion VND annually, and increasing the revenue by more than 10 billion VND in service fees.

CEO Le Hai

General Manager, An Binh Commercial Joint Stock Bank

We use Smart Form of Hyperlogy as an unified platform for all online systems as well as teller’s ones at all branches. Then all customer data is centralized into a single database. This unified data system helps us to access and understand every aspect of our customers, bringing high efficiency.

CIO Tran Viet Thang

Member of Management Board - Director of Banking Technology Division, An Binh Commercial Joint Stock Bank (ABBank)

In 2018, Military Bank had 2.6 million active accounts, 1 million more than the previous year. Revenue from MB’s branches increased 40% as digitization helps to make business decisions quickly. In 2018, MB’s processing speed and credit offering to individual customers decreased by 40%, decreased by 24% for SMEs compared to 2017.

Vice Chairman – CEO Luu Trung Thai

Vice Chairman - CEO, Military Commercial Joint Stock Bank (MB)

By adopting iHCM cloud in our organization, we reduce data processing time up to 80% and improve productivity by 30% in three consecutive quarters. iHCM is an effective performance management software for IEIT.

Assoc. Prof – Dr.Sc Nguyen Van Minh

Director, IEIT Institute, Foreign Trade University

eKYC platform

Mobile eKYC – Biometric application to optimize user experience in Online customers identification

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