Smart Digital Branch
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Digital Banking Transformation: Technology change business model, increase revenue and improve customer experience
The banking industry faces challenges in 2020. COVID-19 and unfavorable factors like floods and natural disasters have caused significant instability and high volatility in the banking system as a whole. However, the banking industry has been able to “turn risks into opportunities” and overcome obstacles thanks to digital transformation policies.
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SMART FORM – Technology solution boost upselling in the banking industry
To increase the density of transactions of a specific customer, one of the most important things that banks need to pay attention to is improving the quality of customer service. When customers are more satisfied with the bank, they will transact more often. Hence, outstanding customer service is a must for developing sustainable relationships and
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The ABBank CIO talked about Smart Form
In an interview on VTC2’s “Khue Star To Shine” television program, Mr. Tran Viet Thang, Member of the Board of Management and CIO of ABBANK, talked about the application of Smart Form, a component of Hyperlogy’s Smart Digital Bank ecosystem.
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SMART FORM solution honorably received Sao Khue Award 2020
On May 15, Vietnam Software and IT Services Association (VINASA) held the annual Sao Khue Awards Ceremony with the sponsorship of the Ministry of Information and Communications. The event participants include Mr. Phan Xuan Dung – a member of the Central Committee of the Communist Party of Viet Nam, a member of the Standing Committee
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At ABBANK, the project titled “Deploying SMART Booking Service” was successfully launched by Hyperlogy
Following the SMART FORM project that was deployed in 2018, on June 10, 2019, Hyperlogy successfully go-live the solution “Online registration”, also known as SMART Booking at An Binh Commercial Join Stock Bank (ABBANK). One of the objectives that the Board of Directors of ABBANK emphasized when working with the SMART eKYC Project of Hyperlogy
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Bank’s services better meet customer’s needs thanks to Digital Self-Service
Bank’s services better meet customer needs thanks to Digital Self-Service Currently, many technology solutions have been strongly applied by banks. This brings customers’ expectations, wants to experience service from the bank. On the other hand, the constantly changing legal environment shows many limitations of ineffective old processes, has created new forms of competition in the
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